Introducing our new text messaging communication system
Have you heard about our new texting service? In order to serve you as quickly and efficiently as possible, you can now simply text your local Comfort Supply branch about any HVAC needs or questions you have, an easier alternative to calling.
By texting your local branch number (listed below), you can:
- Place orders
- Receive technical advice
- Send pictures – Save time and ensure accuracy by taking a picture of a model number and sending it with your text. Pictures of a broken part or product are also helpful visuals for us.
- Request spec sheets
- Inquire about pricing, prime warranty information, HVAC parts and estimated time of delivery for orders
You can text at any time and will receive a response typically within just minutes during regular business hours, 7:00 a.m. to 4:00 p.m. Monday through Friday (7:00 a.m. to 4:30 p.m. Monday through Friday and 7:00 a.m. to 12:00 p.m. Saturday for the Nashville branch). Outside of business hours, contractors can call the emergency phone number for a quicker response. Of course, we ask that this line be reserved for true emergencies.
Below is a list of the local branch numbers. Be sure to text the location closest to you!
- Clarksville: 931-802-6050
- Franklin: 615-786-9640
- Jackson: 731-506-6885
- Knoxville: 865-588-1153
- Murfreesboro: 615-907-1120
- Nashville: 615-244-0920
- Service not currently offered in Cookeville
Providing the best customer service is our top priority, so we’re happy to provide this service to you free of charge (message and data rates may apply). Receive answers and advice quicker than ever before! Simply text us what you need and get on with your day.